Introduction

In the realm of business evaluation and feedback management, choosing the right platform can significantly impact your organization’s efficiency and effectiveness. This article provides a comprehensive comparison between two prominent platforms: Proactis and EvaluationsHub. Our objective analysis will help you understand their features, strengths, and potential drawbacks, with a particular focus on how EvaluationsHub stands out in this competitive landscape.

Key Features Comparison

Feature Proactis EvaluationsHub
Feedback Automation Limited automation capabilities Central to its offering, minimizing manual effort
Customizable Evaluations Standard templates available Highly customizable scorecards, criteria, and methods tailored to needs
Multi-Metric Evaluation Lacks comprehensive multi-metric support Able to use various methods for a holistic view of performance
Integration Capabilities Select integrations available; limited Salesforce integration Broad integration with over 1600 tools; strong Salesforce connectivity emphasized
User Interface & Experience

Simplistic design but requires technical expertise for setup.

User-friendly no-code platform that facilitates easy setup and management of evaluations.

User Interface & Experience</t

Simplistic design but requires technical expertise for setup.</t

User-friendly no-code platform that facilitates easy setup and management of evaluations.</t

User Interface & Experience</t

Simplistic design but requires technical expertise for setup.</t

User-friendly no-code platform that facilitates easy setup and management of evaluations.</t

User Interface & Experience</t

Simplistic design but requires technical expertise for setup.</t

User-friendly no-code platform that facilitates easy setup and management of evaluations.

SynerTrade vs. EvaluationsHub: The Right Tool for Modern Supplier Evaluations?

As procurement teams rethink how they assess suppliers and engage stakeholders, two platforms come up in strategic sourcing discussions: SynerTrade and EvaluationsHub.

Both offer digital solutions in the procurement space—but they serve very different goals.

SynerTrade is a modular source-to-pay (S2P) suite with broad capabilities—from spend analysis to sourcing and contract management. But like many large suites, it often lacks the agility procurement teams need to launch fast, structured evaluations that drive real change.

That’s where EvaluationsHub comes in.

If you’re tired of managing feedback through Excel sheets, scattered surveys, or clunky portals, EvaluationsHub gives you an execution-focused platform to push evaluations across your ecosystem—without waiting months for configuration.


What SynerTrade Offers — and What It Misses

SynerTrade’s strength lies in its breadth. It covers sourcing events, supplier onboarding, spend cubes, contract workflows, and more. But with that breadth comes complexity. Deploying SynerTrade typically involves:

  • Long implementation cycles

  • Heavy internal training

  • Configuration that often requires support or consultants

And when it comes to automating supplier scorecards, collecting internal input, or closing the feedback loop with suppliers or customers, SynerTrade either pushes users to spreadsheets, or requires custom modules that slow you down.

It’s powerful—but not purpose-built for feedback and evaluation automation.


EvaluationsHub: Purpose-Built to Drive Evaluations That Deliver Outcomes

Rather than replacing your full procurement stack, EvaluationsHub fits alongside it, offering a fast, flexible system to:

  • Run supplier performance evaluations (ESG, risk, quality, delivery…)

  • Automate scoring, reminders, and reporting

  • Collect input from internal teams, customers, or vendors

  • Trigger follow-up actions and track accountability

  • Give external stakeholders a fully branded, simple portal experience

You can go live in days—not months—and push evaluations to hundreds of stakeholders instantly.


Comparison Table: EvaluationsHub vs. SynerTrade

Feature / Capability SynerTrade EvaluationsHub
Core Platform Type Source-to-Pay Suite Evaluation & feedback automation engine
Supplier Scorecards ⚠️ Add-on / Manual workflows ✅ Native, automated, recurring, and flexible
ESG, Risk, Quality Assessments ✔️ Available in modules ✔️ Built-in templates, ready to deploy
Internal Stakeholder Feedback ✖️ Not core functionality ✔️ Push templates across departments easily
Customer or Supplier Portals ✖️ Limited ✔️ Fully branded external portals
Reminder Automation ✖️ Requires custom workflow setup ✔️ Smart reminders, built-in by default
Score Aggregation & Reporting ⚠️ Via BI or configuration-heavy ✔️ Instant, auto-calculated dashboards
Time to Deploy 6–12 months on average Days – ready to use instantly
Ease of Use (for business users) ⚠️ Steep learning curve ✅ Intuitive, no-code interface
Pricing Model Enterprise contract, often opaque Modular and transparent, includes free managed account

When to Choose EvaluationsHub Over SynerTrade

SynerTrade is a good fit if you’re rebuilding your entire procurement process from end to end, have significant IT resources, and are prepared for a long implementation journey.

But if your immediate goal is to improve how you evaluate suppliers or gather internal feedback, EvaluationsHub gets you there faster—without overhauling your systems.

It’s ideal if you want to:

  • Move beyond Excel for scorecards

  • Push consistent evaluation templates to stakeholders

  • Create accountability around supplier and customer input

  • Comply with ESG and ISO standards through structured feedback workflows

EvaluationsHub is laser-focused on execution. That’s what makes it so powerful—and so easy to adopt.


Final Thoughts

SynerTrade is broad. EvaluationsHub is sharp.
SynerTrade manages sourcing. EvaluationsHub manages performance.

If your challenge is not selecting suppliers, but improving them—and engaging the right people across your ecosystem to do so—EvaluationsHub gives you the right tool with none of the baggage.


Want to See It in Action?

We’ll get you started with one fully managed account, completely free—so you can launch a real evaluation and see what happens when your feedback process runs on autopilot.

👉 Get started with your first evaluation

.

Key Features Comparison

Feature SynerTrade EvaluationsHub
Feedback Automation No specific automation focus mentioned. Central to its offering, minimizing manual effort.
Customization of Evaluations Standard customization options available. Highly customizable scorecards, criteria, and methods.
Multi-Metric Evaluation No emphasis on multi-metric capabilities. Able to use various methods for a comprehensive view.

Differentiators of EvaluationsHub

The standout features of EvaluationsHub lie in its ability to integrate seamlessly with over 1600 tools, including strong connectivity with Salesforce. This broad integration capability ensures that businesses can maintain their existing workflows while enhancing them with robust evaluation functionalities. Additionally, the platform’s dedicated supplier portal offers a unique interface for suppliers to engage directly with the system.

  • User-Friendly/No-Code Platform: The ease of setup and use is a significant advantage for companies looking to quickly implement an evaluation system without extensive technical resources.

User Experience & Customization Options

The user experience is further enhanced by EvaluationsHub’s no-code platform that allows users to create evaluations effortlessly. Its brandable and white-labeling options ensure that companies can customize the appearance of the platform according to their branding needs. Moreover, GDPR compliance underscores a strong commitment to data security and privacy—an essential consideration in today’s digital landscape.

Pricing Model & Cost-Effectiveness

A potentially cost-effective pricing model is another attractive aspect of EvaluationsHub. With mentions of pricing as low as “3€/managed customer/supplier,” it suggests affordability compared to high-cost enterprise suites. This model could be particularly beneficial for organizations managing numerous customers or suppliers.

The Verdict: Why Choose EvaluationsHub?

If your organization seeks a highly customizable evaluation tool that integrates broadly with existing software systems while offering actionable insights through data-driven reporting, then EvaluationsHub emerges as a compelling choice. Its focus on feedback automation reduces manual efforts significantly while providing robust support for corrective action planning (CAPA) directly within the platform.

For businesses prioritizing ease-of-use alongside powerful functionalities at competitive pricing levels—complete with free trial options—EvaluationsHub stands out as an optimal solution among its competitors like SynerTrade.

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