Gain valuable perspectives on B2B customer feedback and supplier
performance through our blogs, where industry leaders share experiences and
practical advice for improving your business interactions.
Gain valuable perspectives on B2B customer feedback and supplier
performance through our blogs, where industry leaders share experiences and
practical advice for improving your business interactions.
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On 16 September 2026, ISO published ISO 9001:2026, the first full revision of the world’s most widely used quality management standard in more than a decade. Certification bodies are already publishing gap guides, and most commentary focuses on leadership, quality culture and climate. For supplier quality and vendor management teams, the more useful question is […]
Every supplier management vendor now has an AI story. Here is a practical way to compare them: judge the loop the AI sits in, not the model behind it, with eight questions to ask every vendor.
Procurement’s risk focus is shifting from supplier health to supply continuity. Why early warnings travel through relationships, and three habits that build continuity before the crisis.
Only 18% of businesses have full end-to-end supply chain visibility, according to QIMA’s 2026 Global Sourcing Survey. Your top priority is the thing you can see least clearly, and your supplier already holds the missing piece.
Most supplier performance software gets evaluated in a way that guarantees an inconclusive answer. Here is how to design a pilot that produces a decision instead of a debate. By the time a procurement team starts looking seriously at supplier performance software, the problem is usually well understood internally. Scorecards live in spreadsheets, half the […]
Analyst Coverage of Supplier Relationship Management in 2026: Who Covers SRM, and How to Read It EvaluationsHub ResearchAnalyst Landscape2026 Analyst coverage of supplier relationship management in 2026 Who covers SRM, what each evaluation actually assesses, and the inclusion thresholds that quietly decide which vendors you ever get to see. Author Prof. Dr. Bert Paesbrugghe Published […]
How to Build a Supplier Scorecard That Actually Satisfies IATF 16949 | EvaluationsHub Supplier performance managementAutomotive12 min read How to build a supplier scorecard that actually satisfies IATF 16949 Most procurement and quality teams already run some version of a supplier scorecard. The problem is that IATF 16949 does not judge that scorecard in isolation […]
EvaluationsHub Is Now ISO 27001 Certified What our Information Security Management certification means for procurement teams trusting us with their supplier data. We’re pleased to announce that EvaluationsHub has achieved ISO 27001 certification, the internationally recognised standard for Information Security Management Systems (ISMS). For a platform built to manage supplier performance, risk, and ESG/CSRD compliance […]
Customer success teams are responsible for one of the most information-intensive jobs in a B2B company. They need to know — continuously — how each customer is experiencing the product, where satisfaction is slipping, which accounts are at risk, and where there’s room to expand. Most of that information lives in conversations, inboxes, and CRM […]
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