Gain valuable perspectives on B2B customer feedback and supplier
performance through our blogs, where industry leaders share experiences and
practical advice for improving your business interactions.
Gain valuable perspectives on B2B customer feedback and supplier
performance through our blogs, where industry leaders share experiences and
practical advice for improving your business interactions.
Categories
Thirteen EU dates land on supplier managers between 30 December 2026 and 30 December 2027. Here is the calendar, the supplier data each one needs, who owns it, and the five shifts in SRM work that follow.
A supplier quality agreement is only as strong as the records behind it. How to pair every clause with evidence, an owner and a review point, and which vague words to replace.
Most supplier scorecards are a rear-view mirror of OTIF, PPM and price. Here is how to rebuild a balanced scorecard for suppliers from Kaplan and Norton’s original idea, with leading indicators, cause-and-effect links and weights by supplier segment.
ISO 9001:2026 and ISO 14001:2026 transitions run on different timetables to 2029. What the dates mean for supplier certificates, expiry logic and your approved supplier list.
Start with one question Here is a question your team already asks suppliers: where was this made? Seven words. One field in a form. It looks like the easiest thing you will collect all year. Now watch what happens when four different colleagues ask it in the same quarter. The sustainability team asks it because […]
Gartner’s 2026 CPO Survey: 63% expect AI to improve procurement performance, but only 25% have redesigned roles. Why buyer enablement technology needs logic, not just licences.
Here is a question worth trying on your own systems this week. A customer emails to ask which of the products you sell them contain material from one named factory. Not one named supplier. One named factory, out of the four that supplier operates. Most teams can answer the supplier version of that question in […]
On 3 September 2026, the European Commission’s guidelines on the EU Forced Labour Regulation were published in the Official Journal as C/2026/4637. They were adopted on 26 June 2026 and presented on 30 June alongside the launch of the Forced Labour Single Portal. Together with an implementing regulation that went into force in May, they […]
Most supplier lifecycle management programmes have every stage covered and still lose data and accountability between them. Here is how to evaluate SLM by its handovers instead of its modules.
Ask ten supplier quality teams how often they re-evaluate suppliers and most will say once a year. Ask why once a year, and the answers get thinner: it is what the last system did, it fits the budget cycle, it is what the auditor saw last time. Annual is a habit rather than a rule. […]
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