Our recent Blogs
Gain valuable perspectives on B2B customer feedback and supplier
performance through our blogs, where industry leaders share experiences and
practical advice for improving your business interactions.
All Blog Post
Gain valuable perspectives on B2B customer feedback and supplier
performance through our blogs, where industry leaders share experiences and
practical advice for improving your business interactions.
Categories
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Read NowLatest Trends in Customer Success Management for 2024
Customer success management (CSM) has become a pivotal focus for businesses looking to enhance customer satisfaction, reduce churn, and drive growth. As we move into 2024, several emerging technologies, industry shifts, and future predictions are shaping the landscape of customer success. This blog explores these trends in depth, offering insights into how companies can stay […]
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Read NowBook announcement: “The Buyer’s Balance: What your customers want to share with you.” Coming Soon from Owl Press (Borgerhoff & Lamberigts)
Your Key to Understanding What Matters to Your Buyers Struggling to understand what your customers truly want? In today’s cutthroat market, knowing what makes your buyers tick is essential for success. “The Buyer’s Balance” is here to help! Here’s what makes this book different: 1. See Customer Experience Through Fresh Eyes: “The Buyer’s Balance” goes […]
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Read NowA Key to Effective Supplier Management. To get additional value from the supply chain, focusing solely on Quality, Cost, and Delivery (QCD) is no longer sufficient.
A Key to Effective Supplier Management. To get additional value from the supply chain, focusing solely on Quality, Cost, and Delivery (QCD) is no longer sufficient. Supplier Evaluation Score Card To get additional value from the supply chain, focusing solely on Quality, Cost, and Delivery (QCD) is no longer sufficient. The future of supply chain […]
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