Trusted by +200 Small and Large Organizations
Manual B2B Evaluations are so 1999
Do you enjoy chasing people to fill out boring surveys? Are you drowning in spreadsheets and
endless emails? Stop firefighting. Get a reliable health score to make informed decisions. Try
EvaluationsHub and professionalize your company’s approach.
See the Bigger Picture with Powerful Features
An Intuitive CSM Tool to Drive Growth with Multi-Metric B2B Evaluations
Unify 360° Feedback & Gain
Actionable Insights
Get a clear overview of the metrics you always wanted to track. Choose and combine from 95 scoring methods, including all customer value and business KPIs. Think about all the internal and external feedback from diverse quantitative and qualitative sources such as surveys, meetings, self-assessments, third-party interviews, internal notes, Net Promotor Scores (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT), evaluation documents, and complaint statistics.
Automate Complex B2B
Reviews in 4 Easy Steps
Step 1: Select the feedback metrics (for different segments) and give them a weight
Step 2: Set how often you want to conduct the evaluation method
Step 3: Select where the response can be found (internal/external teams)
Step 4: See the customer health or supplier performance scores on one dashboard
Pro tip: connect the tools you already use seamlessly with our connectors
Start Your Journey with Expert Templates
Kickstart your evaluations with our customizable templates. Access a library of
evaluation roadmaps and survey templates designed for various segments,
industries, and buyer personas.
Why Choose EvaluationsHub?
An Intuitive Customer Experience / Supplier Performance Tool
Made Specifically for B2B relationships
Launch Custom Evaluations Fast
Use our customizable blueprints and pre-built templates to simplify both internal and external evaluations. Each template includes recommended frequency and duration, based on best practices and academic insights.
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Brand Your Evaluations
Personalize EvaluationsHub with your company's branding, logo, colours, without EvaluationsHub branding, and secure a custom domain, such as www.yourcompany.evaluationshub.co
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Keep Your Data Safe
Your data is encrypted and stored on AWS servers in Europe, with regular backups. User logins are standard protected by AWS Web Application Firewall and secured with two-factor authentications for all users. Roles and permissions are standard. We are working towards our ISO 27001 and ISO 27701 certifications. We are GDPR compliant.
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Integrate with Your Tools
Start with what you already have. Easily link EvaluationsHub with your CRM, SRM, helpdesk, and project management tools. With integrations to +1.600 platforms, maximize your feedback data to improve customer and supplier experiences.
View More
Launch Custom Evaluations Fast
Use our customizable blueprints and pre-built templates to simplify both internal and external evaluations. Each template includes recommended frequency and duration, based on best practices and academic insights.
View More
Brand Your Evaluations
Personalize EvaluationsHub with your company's branding, logo, colours, without EvaluationsHub branding, and secure a custom domain, such as www.yourcompany.evaluationshub.co
View More
Keep Your Data Safe
Your data is encrypted and stored on AWS servers in Europe, with regular backups. User logins are standard protected by AWS Web Application Firewall and secured with two-factor authentications for all users. Roles and permissions are standard. We are working towards our ISO 27001 and ISO 27701 certifications. We are GDPR compliant.
View More
Integrate with Your Tools
Start with what you already have. Easily link EvaluationsHub with your CRM, SRM, helpdesk, and project management tools. With integrations to +1.600 platforms, maximize your feedback data to improve customer and supplier experiences.
View MoreInvolve your external accounts directly in the platform:
Break down department and company silos
Eliminate communication gaps and centralize feedback from all stakeholders and external partners.
Close the loop together without getting lost.
Integrated with the tools
you already use
EvaluationsHub integrates with +1600 software providers, including the major tools for CRM, Communication, Collaboration, Project Management, Survey, Feedback, and Reporting.
Enhance Customer Experiences, Boost Success
Create a customer-centric culture by effortlessly collecting feedback across various touchpoints. Leverage
deep insights into customer preferences to drive satisfaction, retention, and business success.
EvaluationsHub's evaluation software allows businesses to collect feedback from their customers or suppliers in a structured and organized way. The software includes customizable survey templates, automated reminders, and detailed reporting tools to help businesses make sense of the feedback they receive. EvaluationsHub's software also includes advanced analytics features, such as sentiment analysis and trend tracking, to help businesses identify patterns and trends in their feedback data.
EvaluationsHub's evaluation software is designed for businesses of all sizes and industries. Any business that wants to improve their customer or supplier experience can benefit from using EvaluationsHub's software. Some specific industries that may benefit from using EvaluationsHub's software include manufacturing, b2b services, education, and retail.
Yes, EvaluationsHub's evaluation software is designed to be easy to use for businesses of all skill levels. The software includes a user-friendly interface and intuitive features that make it easy to create and customize surveys, track responses, and analyze feedback data. Additionally, EvaluationsHub's support team is available to assist with any questions or technical issues that may arise.
EvaluationsHub's evaluation software provides businesses with valuable insights into their customers' or suppliers' experiences, allowing them to identify areas where they are doing well and areas where they need to improve. With this information, businesses can make data-driven decisions and take action to improve their customer or supplier experience, ultimately leading to increased loyalty, retention, and revenue.
Ready to take control of your evaluation process?
Looking to streamline your evaluations and gain valuable insights? EvaluationsHub can be
a helpful tool to simplify the process and turn feedback into actionable data.
Many businesses are already using EvaluationsHub to make data-driven decisions
and improve performance. Ready to see how it can work for you?
