Supplier Performance Management for Food & Beverage Manufacturers | EvaluationsHub
Food & Beverage Manufacturing

Supplier performance management for food and beverage manufacturers

Score, monitor, and improve every ingredient, packaging, and co-manufacturing supplier in one place. Built for the QA, food safety, and procurement teams who carry FSSC 22000, BRCGS, and customer audit pressure, and who cannot let a supplier slip become a recall.

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ISO 27001 certified GDPR compliant Hosted in the EU
CF
Castlebridge Foods
Ingredient supplier · Approved
84/100
Overall score
Food safety
93
Quality & NCRs
71
On-time-in-full
88
Documentation
64
FSSC 22000 valid BRCGS renews in 21 days 1 open action
Score down 6 ptsflagged this quarter
Trusted by food & beverage manufacturers
McCain Foods Warburtons
★★★★★ 4.9/5 on G2
The reality on the plant floor

Your suppliers decide your audit results. Your tools were never built to manage them.

Most food and beverage teams run supplier performance across a dozen spreadsheets, an inbox full of audit findings, and a shared drive nobody trusts when a customer auditor is standing in the room.

Certificates expire quietly
FSSC 22000, BRCGS, COAs, and insurance documents sit in email threads and folders. You find out a supplier has lapsed when a customer auditor finds it first.
Audit findings go nowhere
A non-conformance gets logged in a PDF, assigned in a meeting, and forgotten. By the next audit, the same finding is still open.
Everyone scores suppliers differently
Quality, procurement, and operations each keep their own view. There is no single, defensible supplier rating that all three actually agree on.
Risk is invisible until it is not
The supplier whose scores have been sliding for two quarters is usually the one behind your next complaint, hold, or recall.
Your ERP runs transactions. EvaluationsHub runs supplier performance.
Built for food safety, quality, and procurement

One place to score suppliers, close findings, and stay audit-ready

One supplier score everyone signs off on
Multi-stakeholder scorecards combine food safety, quality, on-time-in-full delivery, and documentation into a single rating that QA, purchasing, and the plant all trust.
Certificates that chase themselves
Suppliers upload FSSC 22000, BRCGS, COAs, and insurance through their own portal. You see at a glance what is current, lapsing, or missing, instead of digging through inboxes before an audit.
Findings become tracked actions, not lost PDFs
Turn a non-conformance into a corrective and preventive action with an owner, a deadline, and a status. One click opens it, and nothing closes until the evidence is in.
Auto-flagging with Eva AI · coming soon
See risk before it becomes a recall
Risk monitoring surfaces the suppliers whose performance is sliding, so you act on a trend early instead of reacting to a hold, a complaint, or a withdrawal.
Reviews that change supplier behaviour
Structured quarterly reviews put you and your supplier in front of the same scores, the same history, and the same action list, quarter after quarter.
One audit trail for every score and document
Every rating, certificate, and corrective action is timestamped with role-based access. When BRCGS, FSSC, or a customer audit arrives, the evidence is already assembled.
How it works

From a slipping supplier to a closed corrective action

1
Score
Rate every supplier across food safety, quality, delivery, and documentation using templates your team controls.
2
Flag
Sliding scores and expiring certificates are surfaced for review, so nothing drifts out of sight.
3
Act
Open a corrective and preventive action with an owner and a deadline in a single click.
4
Close
Evidence goes in, the action closes, and the full trail stays ready for your next audit.

A supplier failure never costs you just the product

A single slip can mean a customer hold, a failed audit, or a product recall. By then it is your certification, your customer relationship, and your brand on the line. Supplier performance management exists to catch the trend long before it reaches that point.

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Works with your stack

Connects with your ERP systems, or through native Salesforce sync, a REST API and webhooks, CSV and Excel import and export, and AWS AppFlow for 40+ enterprise services. No rip and replace of your ERP or quality system required.

Enterprise-grade, and your data stays in Europe- other data residencyon request

Your supplier, audit, and certification data is sensitive. It is protected accordingly and hosted in the EU.

ISO 27001 Certified GDPR Compliant AWS EU · Paris region 4.9/5 on G2 Trusted since 2021

See it on your own suppliers

Book a 30-minute demo and we will map EvaluationsHub to your FSSC 22000 or BRCGS programme, using your real supplier and audit workflow.

Book a demo