Category: Technology Comparison

Posted on by Bert Paesbrugghe

Which Tool Is Best for Modern SRM?

Procurement teams across the globe are under pressure to deliver supplier accountability, sustainability, and risk transparency — without adding headcount. As a result, supplier scorecard software is moving from a “nice to have” to a strategic necessity.

But which tool is best?

In this guide, we compare EvaluationsHub, SAP Ariba, Jaggaer, Synertrade, Coupa, MeRLIN, Zycus, and other key players. We evaluate how each performs across what really matters in 2025: integration, automation, usability, actionability, and collaboration.

Let’s find the best match for your business.

📊 At a Glance: Top Supplier Scorecard Software Tools in 2025

Tool Best For ERP Integration Supplier Collaboration Templates & Automation Strengths Weaknesses
EvaluationsHub Mid-large companies using ERP, wanting accountability layer ✅ Native on-top integration (SAP, Oracle, Excel) ✅ Full two-way ✅ Yes, with workflow builder Lightweight layer, “close-the-loop”, action-tracking Newer brand, fewer built-in sourcing tools
SAP Ariba Scorecarding SAP-heavy enterprises ✅ Deep SAP integration ❌ Mostly internal view ⚠️ Limited automation Native SAP compatibility Complex, expensive, poor supplier UI
Jaggaer Universities, large supply chains ✅ Jaggaer One ecosystem ⚠️ Partial ✅ Extensive forms Strong in education/Gov UX is dated, admin-heavy
Coupa Enterprises with spend focus ✅ Coupa-native ⚠️ Moderate ✅ Good analytics Strong for finance/procurement ops Scorecarding not central
Zycus iPerform Indian/global MNCs ✅ via Zycus iSource/iSupplier ❌ Internal only ⚠️ Semi-automated Suite cohesion Slower rollouts, rigid
Synertrade European mid-market ✅ SAP/Oracle APIs ❌ Internal-focused ⚠️ Manual workflows Flexible pricing UX/UI not intuitive
MeRLIN Emerging markets & value-focused orgs ✅ Moderate ⚠️ Light portals ⚠️ Templates available Modular and low-cost Limited brand trust, not plug-and-play

🏆 Why EvaluationsHub Stands Out

EvaluationsHub is designed specifically for companies that:

  • Already have an ERP system (SAP, Oracle, Dynamics, etc.)

  • Need a scorecarding and evaluation layer — without replacing existing systems

  • Want to close the loop with suppliers, not just “score” them

  • Care about automation, external collaboration, and template-driven deployment

It delivers what many of the legacy SRM tools don’t:

Feature EvaluationsHub Others
Designed as a lightweight SRM layer ✅ ❌ (mostly full-suite, heavy)
Pushes full evaluations to suppliers ✅ ❌ (internal-only or form-based)
Built-in follow-ups & action plans ✅ ⚠️ (manual tasking)
Real-time dashboards + feedback loop ✅ ⚠️
Fast deployment (days, not months) ✅ ❌
Supplier-friendly portal ✅ ⚠️ (Ariba, Zycus = poor UX)

🔍 Deep-Dive Comparison

1. ERP Integration

Tool Comment
EvaluationsHub Integrates on top of SAP, Oracle, Excel, etc. — no data duplication
SAP Ariba Native SAP, but requires full Ariba suite setup
Coupa Requires Coupa Spend suite — not agnostic
Jaggaer Works best inside its ecosystem
Synertrade, MeRLIN Uses APIs, some setup complexity
Zycus Built into their own platform; not open-layer friendly

➡️ Winner: EvaluationsHub — best for augmenting, not replacing, your ERP.

2. Supplier Collaboration Features

Tool Can suppliers log in? Can they respond or take actions?
EvaluationsHub ✅ Yes ✅ Yes — feedback, uploads, improvements
SAP Ariba ⚠️ Complicated supplier UI ⚠️ Limited two-way interaction
Jaggaer ⚠️ Possible with config ❌ Typically internal-focused
Coupa ⚠️ Some modules ⚠️ Not purpose-built for scorecarding
Zycus, Synertrade ⚠️ Very limited ❌ Often PDF-based or Excel uploads

➡️ Winner: EvaluationsHub — purpose-built for transparent supplier collaboration.

3. Close-the-Loop Functionality

Most tools show performance, but don’t help suppliers act on it. Here’s who closes the loop:

Tool Scorecard → Action Plan → Monitoring
EvaluationsHub ✅ Yes – native action flows + task assignment
SAP Ariba ⚠️ Possible via workflows, not default
Coupa ⚠️ Good analytics but not built-in action tracking
Jaggaer ❌ Manual follow-up
Zycus ⚠️ Form-based
Synertrade, MeRLIN ❌ No built-in feedback/action loop

➡️ Winner: EvaluationsHub — one of the only tools with embedded improvement workflows.

4. Template Library & Workflow Automation

Tool Pre-built scorecards? Automation of surveys / reminders?
EvaluationsHub ✅ Yes — ESG, delivery, risk, etc. ✅ Fully automated with branching
Ariba ⚠️ Basic templates, not dynamic ⚠️ Manual scheduling
Jaggaer ✅ Extensive but complex ⚠️ Partial automation
Coupa ⚠️ Spend-focused templates ⚠️ Requires setup
Zycus, MeRLIN ⚠️ Static ❌ Limited

➡️ Winner: EvaluationsHub — designed for fast starts and repeated use at scale.

5. Ease of Use and Setup Speed

Tool Time to Go Live User-Friendliness
EvaluationsHub Days ✅ Clean UI for buyers + suppliers
SAP Ariba Months ❌ Often requires consultants
Coupa Weeks–Months ⚠️ Better for power users
Jaggaer Weeks ⚠️ Admin-heavy
Zycus, Synertrade Months ⚠️ Clunky interfaces

➡️ Winner: EvaluationsHub — the fastest time-to-value with the lowest friction.

🛠️ Which Tool Should You Choose?

Use Case Recommended Tool
You already use SAP, but don’t want to buy Ariba EvaluationsHub
You want real collaboration with suppliers EvaluationsHub
You need fast deployment and action tracking EvaluationsHub
You’re already deep in the Coupa ecosystem Coupa
You need scorecarding plus full sourcing suite Jaggaer, Zycus
You want low-cost solution in emerging markets MeRLIN

Real-World Insight

Most tools in this space were built as part of full SRM suites. They’re heavy, slow to deploy, and focused on internal processes. EvaluationsHub flips that model.

It’s the only tool in this comparison that:

  • Was designed from day one to be a smart supplier-facing layer

  • Emphasizes accountability and collaboration

  • Supports automated scorecarding at scale

  • Enables corrective actions, not just evaluations

For companies that already have ERP but want better SRM without massive IT projects, the best tool is clear.

TL;DR: EvaluationsHub vs. the Rest

Criteria EvaluationsHub Most Others
Deployment time Days Months
ERP Layered Integration ✅ ⚠️ / ❌
Supplier Portal Built-in, seamless Clunky or absent
Close-the-loop actions ✅ Yes ⚠️ / ❌
Template library ✅ With ESG, quality, etc. ⚠️ Partial
AI/automation ✅ Smart flows ❌ Mostly manual
Ideal for Companies with ERP wanting better SRM Companies buying full suites

Final Word

Supplier performance management is no longer about scoring vendors once a year.
It’s about building continuous accountability, transparency, and alignment.

That means:

  • Structured, repeatable evaluations

  • Two-way collaboration

  • Automated follow-up and improvement

  • Deep insights from existing ERP data

That means: EvaluationsHub.

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Supplier scorecard software

Master Contract Compliance with EvaluationsHub

Posted on by Bert Paesbrugghe

Enterprise procurement teams often look to platforms like Ivalua when building digital infrastructure. It’s a big, powerful suite covering everything from sourcing and supplier management to invoicing and contract workflows. But when it comes to actually evaluating suppliers, collecting structured feedback, and turning insights into action—Ivalua might be too much of everything, and not enough of what you need.

That’s why many teams are turning to EvaluationsHub—a lightweight but powerful platform built specifically to run evaluations at scale, automate scorecards, and drive performance improvement across customers, suppliers, and internal stakeholders.

What Ivalua Does Best

Ivalua is made for organizations that want a unified source-to-pay platform. It centralizes procurement activities, from supplier onboarding and risk tracking to spend analytics and invoice workflows. But with great scope comes great complexity.

Common feedback from Ivalua users includes:

  • Long implementation times (6–12 months+)

  • High reliance on system integrators or consultants

  • Rigid workflows when customization is needed

  • Difficulty involving internal stakeholders in evaluations

  • Limited automation for recurring scorecards or feedback loops

It’s a robust digital procurement suite—but not designed for fast, recurring, evaluation-driven workflows.

EvaluationsHub: A Faster Way to Run Smart, Structured Evaluations

EvaluationsHub doesn’t try to be everything. Instead, it excels at one thing: helping your organization evaluate performance—across suppliers, customers, and teams—with speed and structure.

It lets you:

  • Launch evaluation templates for ESG, onboarding, risk, CX, or project feedback

  • Push them to anyone—suppliers, clients, or internal teams

  • Automate scoring, reminders, and accountability

  • Track improvement actions and outcomes

  • Use a fully branded evaluation portal

You don’t need a system integrator. You don’t need 6 months. You just need one live account—and you’re off.

Feature Comparison: Ivalua vs. EvaluationsHub

Capability Ivalua EvaluationsHub
Platform Type Source-to-Pay Suite Evaluation & feedback automation platform
Implementation Time 6–12+ months Days – no-code, fast rollout
Supplier Scorecards ⚠️ Add-on / configurable modules ✅ Core feature – out-of-the-box automation
Internal Stakeholder Input ⚠️ Manual or indirect ✅ Push evaluations across departments easily
ESG / Risk / Compliance Templates ✔️ In suite, but complex ✅ Built-in and easy to customize
Customer-Facing Evaluations ✖️ Not supported ✅ Yes – with co-branded portals
Automated Scoring & Reporting ⚠️ Requires BI or customization ✅ Real-time score aggregation and dashboards
Action Tracking / Accountability ⚠️ Not native ✅ Built-in follow-ups and ownership logic
Ease of Use ⚠️ Steep learning curve ✅ Designed for business users, no training needed
Pricing Enterprise suite pricing Modular and transparent – includes free managed account

Why More Teams Are Adding EvaluationsHub (Even If They Already Have Ivalua)

In many organizations, Ivalua runs in the background—as a source-to-pay engine. But real feedback still lives in siloed surveys, Excel files, or never-ending email threads. And getting meaningful, actionable insights from it? That’s another project entirely.

EvaluationsHub changes that. It doesn’t replace Ivalua—it complements it. It’s the missing layer that turns feedback into structured, trackable workflows that:

  • Drive supplier improvement

  • Monitor onboarding success

  • Run internal evaluations across regions or roles

  • Deliver actual outcomes—not just data

Final Verdict

Ivalua is powerful, but slow.
EvaluationsHub is focused, fast, and built for action.

If you’re serious about turning feedback into improvement, not just collecting it for dashboards, EvaluationsHub is the system that delivers.

Try It Without the Long Sales Cycle

EvaluationsHub offers a fully managed, free account—so you can launch a real use case and experience the value in days.

👉 Start your first evaluation now