Tag: Feedback Automation

Posted on by Bert Paesbrugghe

In today’s fast-paced business environment, choosing the right evaluation and feedback platform is crucial for maintaining competitive advantage. Two prominent players in this space are Resilinc and EvaluationsHub. This article provides a detailed comparison of these platforms, highlighting their features, integrations, and unique offerings to help you make an informed decision.

Key Features Comparison

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Feature EvaluationsHub Resilinc
Feedback Automation Yes – Minimizes manual effort No direct equivalent
Customizable Evaluations Highly customizable with tailored scorecards and criteria Limited customization options available
Multi-Metric Evaluation Diverse methods for comprehensive insights Lacks multi-metric capabilities as extensive as EvaluationsHub’s offering
Integration Capabilities Broad integration with 1600+ tools including Salesforce emphasis Narrower range of integrations compared to EvaluationsHub’s extensive network
User Interface & Customization


User-Friendly/No-Code Platform


Brandable/White-Labeling


GDPR Compliance


Cost-Effective Pricing Model

Dedicated Supplier Portal

Actionable Insights/Reporting

Corrective Action Planning (CAPA)

  • No-Code Platform: Easy setup and use for evaluations.
  • User-Friendly: Intuitive interface.
  • No-Code Platform: Easy setup and use for evaluations.
  • User-Friendly: Intuitive interface.

The platform offers a dedicated supplier portal that allows suppliers to engage directly with the system. This feature enhances communication efficiency between businesses and their suppliers.

The platform focuses on data-driven decision-making by providing actionable insights from feedback. This allows businesses to make informed decisions based on comprehensive reports generated by the system.

This feature supports addressing identified issues through corrective action planning. It ensures that problems are not only identified but also resolved efficiently.

Differentiators of EvaluationsHub Over Resilinc:

  • User-Friendly Interface: EvaluationsHub prioritizes ease of use with its no-code platform, making it accessible even for those without technical expertise.
  • Feedback Automation: Unlike Resilinc, EvaluationsHub automates feedback processes, significantly reducing manual efforts.
  • Diverse Integration: With over 1600 tool integrations, including a strong focus on Salesforce connectivity, it offers unmatched flexibility in connecting with existing systems.
  • Simplified Pricing Model: The potential cost-effectiveness of a per-supplier or per-customer pricing model makes it appealing for businesses looking to optimize costs without sacrificing functionality.

The Bottom Line: Why Choose EvaluationsHub?

If your organization values automation, customization, broad integration capabilities, and actionable insights from evaluations while ensuring GDPR compliance at a potentially cost-effective rate, EvaluationsHub warrants serious consideration over its competitors like Resilinc.

Posted on by Bert Paesbrugghe

In today’s competitive business landscape, selecting the right evaluation platform is crucial for organizations aiming to streamline their feedback processes and enhance decision-making. This article provides a detailed comparison between two prominent platforms: HICX and EvaluationsHub. By examining their features, integrations, and unique offerings, we aim to assist you in making an informed choice.

Overview of HICX

HICX is known for its robust supplier management capabilities. It offers a comprehensive suite of tools designed to improve supplier relationships and ensure compliance with industry standards. Key features include:

  • Supplier Information Management: Centralized repository for all supplier-related data.
  • Risk Management: Tools to assess and mitigate potential risks associated with suppliers.
  • Compliance Tracking: Ensures adherence to regulatory requirements.

Overview of EvaluationsHub

EvaluationsHub stands out with its focus on feedback automation and customizable evaluations. The platform is designed to minimize manual efforts while providing actionable insights through data-driven reporting. Notable features include:

  • Feedback Automation: Streamlines the collection and analysis of feedback.
  • Highly Customizable Evaluations: Tailored scorecards, criteria, and methods for specific needs.
  • User-Friendly/No-Code Platform: Easy setup without technical expertise required.
  • Diverse Integrations: Connectivity with over 1600 tools, including strong integration with Salesforce.

A Detailed Comparison











Broad integration network supporting over 1600 tools including Salesforce

Summary Table:
Evaluated Features:
Evaluated Features:
User Experience:
User Experience:

 User-centric feedback automation &amp;amp;amp;amp;amp;amp;amp;
evaluation customization.
Cohesive supplier management &amp;amp;amp;
risk assessment.
Main Focus:

Main Focus:

User-centric feedback automation &
evaluation customization.

Cohesive supplier management &
risk assessment.

Main Focus:

User-centric feedback automation &
evaluation customization.

Cohesive supplier management &
risk assessment.

Main Focus:

User-centric feedback automation &
evaluation customization.

Cohesive supplier management &
risk assessment.

Main Focus:

User-centric feedback automation &
evaluation customization.

Cohesive supplier management &
risk assessment.

EVALUATIONSHUB HICX
Main Focus User-centric feedback automation & evaluation customization Cohesive supplier management & risk assessment
User Experience & Setup Ease (No-Code) User-friendly interface allows easy setup without coding knowledge
Emphasizes simplicity in creating evaluations		 Requires more technical knowledge for initial configuration
Main Focus: User-centric feedback automation & evaluation customization vs Cohesive supplier management & risk assessment (HICX) Strong emphasis on automating the feedback process
User Experience & Setup Ease (No-Code) User-friendly interface allows easy setup without coding knowledge
Emphasizes simplicity in creating evaluations
Requires more technical knowledge for initial configuration
Multi-Metric Evaluation Capability
(Ability to use various methods)		 Offers diverse metrics ensuring comprehensive assessments
(Highlights flexibility in evaluation approaches)




(Primarily focused on standard metrics related to supplier performance)
Integration Capabilities
(Connectivity with existing business software)

Differentiators That Make EvaluationsHub Stand Out

The following aspects highlight why many businesses choose EvaluationsHub over other platforms like HICX:

  • Diverse Integration Network: The ability to connect seamlessly with over 1600 tools ensures that businesses can integrate their existing systems effortlessly. This includes a particularly strong connection with Salesforce, which is vital for many organizations relying on this CRM system.
  • User-Centric Design: The no-code platform makes it accessible even to non-technical users who need quick setups or modifications.
  • Cost-Effective Pricing Model: A potential cost-effective pricing model based on managed customers/suppliers offers scalability according to business size.

  • GDPR Compliance And Security Measures :Ensures data privacy protection aligned With European Union regulations .

  • Corrective Action Planning Support :Directly addresses issues identified during evaluations , facilitating continuous improvement .

  • Brandable White – Labeling Options :Allows companies customize appearance according To Their branding guidelines .

    • < B DEDICATED SUPPLIER PORTAL : PROVIDES SPECIFIC INTERFACE FOR SUPPLIERS TO ENGAGE EFFECTIVELY WITH YOUR ORGANIZATION'S PROCESSES AND REQUIREMENTS .

Posted on by Bert Paesbrugghe

In today’s rapidly evolving business landscape, organizations are increasingly relying on evaluation platforms to streamline their feedback processes and enhance decision-making. Two prominent players in this domain are Gatekeeper and EvaluationsHub. This article provides a comprehensive comparison of these two platforms, highlighting their key features, strengths, and differentiators.

Overview of Gatekeeper

Gatekeeper is a well-established platform known for its robust contract management capabilities. It offers a suite of tools designed to help businesses manage vendor relationships effectively. Key features include automated workflows, contract lifecycle management, and compliance tracking. While it excels in contract management, its evaluation capabilities may not be as extensive as some specialized platforms.

Overview of EvaluationsHub

EvaluationsHub stands out with its focus on feedback automation and multi-metric evaluations. It offers highly customizable evaluations tailored to specific business needs, allowing users to create personalized scorecards and criteria. With broad integration capabilities (over 1600 tools), particularly strong connectivity with Salesforce, EvaluationsHub ensures seamless data flow across existing software ecosystems.

Key Differentiators of EvaluationsHub

  • Feedback Automation: Minimizes manual effort by automating the feedback process.
  • Highly Customizable Evaluations: Allows for tailored scorecards and criteria specific to organizational needs.
  • Multi-Metric Evaluation: Provides a comprehensive view using various evaluation methods.
  • Broad Integration: Seamlessly connects with over 1600 tools including Salesforce.
  • User-Friendly/No-Code Platform: Easy setup and use without technical expertise required.
  • Brandable/White-Labeling: Customizes the platform’s appearance with company branding.
  • COST-EFFECTIVE PRICING MODEL:: Potentially competitive pricing at “3€/managed customer/supplier.”

A Detailed Comparison Table

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<<>User-Friendliness <<>
<<>Requires some technical knowledge <<>
<<>No-code platform; easy setup <<>
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>>
<<>Data Security<<>>
<<>Standard security measures<<>>
<<>GDPR compliant; strong focus on privacy<<>>
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Conclusion

Both Gatekeeper and EvaluationsHub offer valuable solutions depending on your organization’s needs.
If your primary focus is on robust contract management,
Gatekeeper may be the right choice.
However,
if you seek an advanced evaluation platform that emphasizes customization,
automation,
broad integrations,
user-friendliness,
brandability
,and cost-effectiveness
,EvaluationsHub emerges as a compelling option.

Posted on by Bert Paesbrugghe

Avetta vs. EvaluationsHub: From Box-Ticking to Real Supplier Improvement

If your business depends on third parties—suppliers, contractors, vendors—you’ve likely heard of Avetta. Known for managing supplier pre-qualification and compliance in high-risk industries like construction and energy, Avetta helps companies enforce safety and regulatory standards.

But if you need to go beyond compliance and actually evaluate supplier performance, gather structured internal feedback, and drive ongoing improvement, you’ll find that Avetta’s system isn’t built for that.

That’s where EvaluationsHub enters the picture.

While Avetta keeps you compliant, EvaluationsHub helps you continuously improve supplier performance, engagement, and accountability.

Let’s explore the difference.

What Avetta Does Well

Avetta’s platform focuses on qualifying vendors before work begins. It’s designed to:

  • Verify insurance, safety records, certifications, and financial standing

  • Provide risk ratings based on documentation

  • Act as a clearinghouse for contractor onboarding

This makes it suitable for industries like construction, oil & gas, and utilities—especially where regulatory or safety standards must be met before a supplier sets foot on-site.

But after the vendor is approved, Avetta doesn’t give you much for ongoing performance evaluations. There’s no structured way to collect input from procurement, sustainability, or operations. No automated scorecards. No CX or onboarding feedback loops. Just a profile—and a lot of PDFs.

EvaluationsHub: Built for Ongoing Supplier (and Customer) Evaluation

EvaluationsHub goes beyond qualification. It gives you a fast, flexible way to:

  • Launch recurring or one-time evaluations with scoring logic

  • Push templates to internal teams, suppliers, or even customers

  • Aggregate results in dashboards and scorecards automatically

  • Trigger follow-ups and assign accountability

  • Offer a seamless branded portal experience for each stakeholder

From ESG audits to supplier scorecards to post-project evaluations, EvaluationsHub turns fragmented feedback into a structured system that creates measurable outcomes.

Feature Comparison: Avetta vs. EvaluationsHub

Gatekeeper EvaluationsHub
Main Focus Contract Management Feedback Automation & Multi-Metric Evaluation
Integration Capabilities
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Limited compared to specialized evaluation platforms
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Broad integration with over 1600 tools including Salesforce


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Pricing Model
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Varies based on features used; typically enterprise-level pricing
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Potentially cost-effective at “3€/managed customer/supplier” (requires validation)


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Capability Avetta EvaluationsHub
Primary Focus Supplier pre-qualification & compliance Evaluation & improvement across suppliers, customers, and teams
Vendor Pre-Qualification ✅ Core function ✖️ Not a focus
Document Management & Audits ✅ Built-in for compliance ⚠️ Light support (links, references in templates)
Supplier Performance Evaluations ⚠️ Basic rating indicators ✅ Custom templates, scoring logic, trend analysis
Internal Feedback Collection ✖️ Not supported ✅ Push to departments: procurement, quality, sustainability, etc.
Post-Onboarding / Project Reviews ✖️ Not supported ✅ Built-in use cases for CX & delivery follow-up
Automated Reminders & Scoring ✖️ Manual follow-up ✅ Fully automated
Customer / Supplier Portals ✖️ Static vendor profiles ✅ Fully branded, dynamic, stakeholder-specific portals
Accountability & Loop Closure ✖️ Not tracked ✅ Assigned actions, status tracking per evaluation
Deployment Speed Weeks/months Days – no-code, intuitive setup
Pricing Model Enterprise-level (subscription + onboarding fees) Modular, transparent, includes 1 managed account free

The Real Difference? Compliance vs. Continuous Improvement

Avetta is built to keep you safe and compliant—before the relationship begins.
EvaluationsHub is designed to help you improve that relationship over time.

Most organizations today need both:

But while Avetta ends at onboarding, EvaluationsHub gives you the ongoing insight and structure you need to evaluate, act, and improve—again and again.

Final Word

If you’re only looking to check boxes for safety and documentation, Avetta is likely the right tool.
But if you want to go further—to create real visibility into supplier performance, build accountability, and collect structured input across teams—EvaluationsHub delivers where Avetta doesn’t.

It’s not about replacing what you have. It’s about making it work smarter.

Try EvaluationsHub—Live in Days, Not Months

Skip the sandbox. We’ll set up a real, free managed account so you can launch a complete evaluation with suppliers or internal teams—and see the results immediately.

👉 Start your first structured evaluation