The B2B Customer Success Blind Spot: Why NPS Isn’t Enough
Is your B2B customer satisfaction data giving you the whole story? Net Promoter Score (NPS) is a valuable tool, but it can offer a limited view of B2B customer relationships. Marketing and Sales leaders need a more comprehensive approach to gain deeper customer understanding and drive sustainable growth. This webinar will be on the B2B Customer Success Blind Spot and will show you how you can do better with or without NPS. Get inspired by data-driven approaches that expose hidden customer needs and drive long-term profitability.
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