Which Platform Delivers Feedback That Actually Drives Action?

When it comes to collecting customer or stakeholder feedback, GetFeedback (by Momentive, formerly SurveyMonkey) is a popular name. It’s designed for survey creation and distribution, especially around customer experience metrics like CSAT, NPS, or CES.

But if you’ve ever tried to manage supplier scorecards, track post-project evaluations, or automate stakeholder input across departments, you know: surveys alone are not enough.

That’s where EvaluationsHub comes in.

If you want to transform feedback into a structured, automated, and accountable evaluation process—across suppliers, customers, and teams—EvaluationsHub is built for you.

GetFeedback: A Good Survey Tool, With Limited Reach

GetFeedback is easy to use and integrates with Salesforce. It’s great for simple transactional surveys and dashboarding key CX metrics. But it’s not designed for procurement, supplier collaboration, or internal audit workflows.

• No built-in evaluation logic

• No action tracking

• No automated scorecard aggregation

• No templated audit loops across external or internal users

It’s a classic survey tool. You get data—but you do all the work after.

EvaluationsHub: Built to Automate Feedback, Scorecards, and Impact

EvaluationsHub isn’t a survey tool—it’s an evaluation system.

It allows you to:

• Build multi-question templates for any evaluation use case (supplier, customer, internal)

• Automate score aggregation, reminders, and actions

• Push evaluations to external vendors or internal teams

• Track outcomes and build audit trails

Whether you’re running ISO audits, supplier evaluations, onboarding reviews, or ESG assessments, EvaluationsHub turns fragmented survey chaos into one clear workflow that actually gets followed.

Side-by-Side Comparison: GetFeedback vs. EvaluationsHub

Why EvaluationsHub Is More Than a Feedback Tool

GetFeedback ends at data collection. EvaluationsHub begins there.

Instead of sending surveys and analyzing the results yourself, EvaluationsHub:

• Runs the full process of collecting, scoring, analyzing, and closing the loop

• Automates evaluations for procurement, sustainability, customer onboarding, or post-project follow-up

• Gives you the ability to assign ownership, track accountability, and improve performance across ecosystems

Whether your stakeholder is a supplier, customer, internal team, or audit partner—EvaluationsHub gives you a consistent, automated framework to manage that feedback at scale.

Conclusion: Surveys Are a Start. EvaluationsHub Finishes the Job.

If you only want to send out NPS surveys, GetFeedback is a clean solution.
But if you want to run real evaluations, push feedback cycles to suppliers or teams, aggregate results, and trigger improvement actions—EvaluationsHub is in a different class.

It’s not a prettier survey tool.
It’s a strategic execution platform for evaluations across your entire value chain.

Start for Free – Not a Demo, a Real Use Case

EvaluationsHub offers one fully managed account for free—so you can experience the platform live, not in a sandbox.

👉 Launch your first structured evaluation today