Supplier Information Management Reimagined: Organization Charts, Responsibilities & Self-Serve Uploads in EvaluationsHub

Suppliers aren’t just names in a database. They are complex organizations with roles, responsibilities, certifications, and evolving capabilities that can make or break your supply chain. Managing all that information has long been one of procurement’s biggest headaches.

Spreadsheets get outdated the moment they’re shared. Email inboxes overflow with PDF certificates. And when an auditor asks for proof of compliance, procurement teams often scramble to track down the latest files.

That’s why we’re excited to announce the release of Supplier Information Management (SIM) in EvaluationsHub. With this launch, we go far beyond “basic data collection.” We bring clarity, accountability, and collaboration to supplier data—so procurement leaders can finally rely on accurate, up-to-date, and complete information.

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Why Supplier Information Management Matters

Information is the foundation of supplier management. Without it, everything else—performance evaluations, risk assessments, sourcing events—stands on shaky ground. Yet most organizations struggle with three persistent challenges:

1. Scattered data. Contact details, certifications, and responsibility charts live in dozens of places.

2. Lack of ownership. Nobody is sure who at the supplier is responsible for what, or when information was last verified.

3. Slow updates. Procurement teams waste countless hours chasing suppliers for new certificates, insurance documents, or compliance proofs.

EvaluationsHub’s SIM module addresses these pain points head-on.

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A Full Supplier Organization Chart

Suppliers are rarely just “one person.” They’re entire organizations with sales contacts, quality managers, compliance officers, and executives—each playing a role in your relationship.

With EvaluationsHub, you can now capture and visualize a complete supplier organization chart:

• Roles & responsibilities: Map out who is accountable for quality, sustainability, delivery, or escalation.

• Contact hierarchy: From day-to-day operational contacts to executive sponsors.

• Cross-functional visibility: Ensure procurement, finance, legal, and operations all know who to reach for specific issues.

No more guessing who to call when a corrective action is needed. No more bottlenecks when escalation is required. With an interactive org chart, you always know the right point of contact—and can track responsibilities over time.

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Self-Serve Supplier Uploads: Put Ownership Back Where It Belongs

Instead of procurement teams chasing suppliers for information, EvaluationsHub empowers suppliers to own their own data through a secure, branded self-service portal.

Suppliers can:

• Upload certifications (ISO, ESG, insurance, financial documents, etc.)

• Update contact details and responsibility assignments

• Renew expiring documents automatically

• Receive reminders for pending updates

This self-serve model not only reduces admin work—it also improves data accuracy. After all, who knows their own certifications better than the supplier themselves?

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Certifications, Audits & Compliance in One Place

One of the most powerful parts of the SIM module is certification management. Suppliers can upload certifications once, and they become available across the entire platform for sourcing, risk, and performance teams.

• Expiry tracking: Never get caught with an expired ISO certificate again. Automated reminders keep both you and the supplier informed.

• Version history: Maintain a full audit trail of uploaded documents, approvals, and renewals.

• Cross-functional use: Compliance officers, quality managers, and buyers all access the same verified data—no duplication, no blind spots.

This makes audits easier and risk management stronger, while also creating a professional experience for suppliers.

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Aggregated Supplier Profiles: One Source of Truth

All information feeds into a single, 360° supplier profile inside EvaluationsHub. From one view, you can see:

• Supplier org chart with responsibilities

• Key contacts by function

• Uploaded certifications and documents

• Compliance status and expiry dates

• Historical updates and version control

This profile becomes the single source of truth—integrated across sourcing (RFx), performance evaluations, and risk dashboards.

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Benefits for Procurement Leaders

By adopting EvaluationsHub’s SIM module, procurement leaders can expect:

• Efficiency: Stop wasting time chasing suppliers for documents.

• Accuracy: Keep information up-to-date with supplier-driven updates.

• Clarity: Always know who is responsible for what in supplier organizations.

• Compliance: Simplify audits and reduce compliance risk with structured certification tracking.

• Transparency: Create stronger, more professional supplier relationships through a branded portal.

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A Day in the Life with Supplier Information Management

Imagine you’re onboarding a new packaging supplier. Here’s how it unfolds:

1. Org chart setup. Supplier uploads their organization chart, mapping the quality manager, ESG lead, and key account manager.

2. Certification upload. Supplier uploads ISO 9001 and FSC sustainability certificates, which are automatically flagged with renewal dates.

3. Self-serve updates. Three months later, the quality manager changes. Instead of procurement updating records manually, the supplier logs in and makes the change directly.

4. Integration with sourcing. When running a new RFQ in the packaging category, EvaluationsHub automatically checks certification status and compliance.

5. Audit ready. An external auditor requests proof of supplier certifications. Procurement exports a report from EvaluationsHub in minutes.

What used to be an endless cycle of emails and Excel trackers becomes a seamless, collaborative process.

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Part of the Bigger EvaluationsHub Ecosystem

Supplier Information Management doesn’t exist in isolation. It connects directly to other EvaluationsHub capabilities:

• Sourcing (RFx): Ensure only compliant suppliers are invited.

• Performance evaluations: Use up-to-date org charts to assign survey respondents.

• Risk management: Trigger alerts if certifications expire or key contacts change.

• Corrective actions (CAPA): Escalate directly to the responsible person in the org chart.

With SIM integrated into EvaluationsHub, supplier data finally becomes the foundation for smarter decisions across the entire supplier lifecycle.

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Ready to Reimagine Supplier Information Management?

Procurement leaders face constant pressure to do more with less—reduce risk, ensure compliance, and build resilient supplier networks. None of that is possible without reliable information.

With EvaluationsHub’s new SIM release, you can:

• Map supplier organizations with clear responsibilities

• Empower suppliers to self-serve updates and certifications

• Maintain a complete audit trail of documents and changes

• Integrate supplier data across sourcing, performance, and risk

👉 Book a demo to see how Supplier Information Management in EvaluationsHub can save time, reduce risk, and transform how you work with suppliers.