When it comes to collecting customer or stakeholder feedback, GetFeedback<\/strong> (by Momentive, formerly SurveyMonkey) is a popular name. It\u2019s designed for survey creation and distribution<\/strong>, especially around customer experience metrics like CSAT, NPS, or CES.<\/p>\n But if you\u2019ve ever tried to manage supplier scorecards<\/strong>, track post-project evaluations<\/strong>, or automate stakeholder input across departments<\/strong>, you know: surveys alone are not enough<\/strong>.<\/p>\n That\u2019s where EvaluationsHub<\/strong> comes in.<\/p>\n If you want to transform feedback into a structured, automated, and accountable evaluation process<\/strong>\u2014across suppliers, customers, and teams\u2014EvaluationsHub is built for you.<\/p>\n GetFeedback is easy to use and integrates with Salesforce. It\u2019s great for simple transactional surveys and dashboarding key CX metrics. But it\u2019s not designed for procurement, supplier collaboration, or internal audit workflows<\/strong>.<\/p>\n No built-in evaluation logic<\/p>\n<\/li>\n No action tracking<\/p>\n<\/li>\n No automated scorecard aggregation<\/p>\n<\/li>\n No templated audit loops across external or internal users<\/p>\n<\/li>\n<\/ul>\n It\u2019s a classic survey tool. You get data\u2014but you do all the work after.<\/strong><\/p>\n EvaluationsHub isn\u2019t a survey tool\u2014it\u2019s an evaluation system<\/strong>.<\/p>\n It allows you to:<\/p>\n Build multi-question templates<\/strong> for any evaluation use case (supplier, customer, internal)<\/p>\n<\/li>\n Automate score aggregation, reminders, and actions<\/p>\n<\/li>\n Push evaluations to external vendors or internal teams<\/p>\n<\/li>\n Track outcomes and build audit trails<\/p>\n<\/li>\n<\/ul>\n Whether you’re running ISO audits, supplier evaluations, onboarding reviews, or ESG assessments<\/strong>, EvaluationsHub turns fragmented survey chaos into one clear workflow that actually gets followed.<\/p>\n GetFeedback ends at data collection. EvaluationsHub begins there<\/strong>.<\/p>\n Instead of sending surveys and analyzing the results yourself, EvaluationsHub:<\/p>\n Runs the full process<\/strong> of collecting, scoring, analyzing, and closing the loop<\/p>\n<\/li>\n Automates evaluations for procurement, sustainability, customer onboarding, or post-project follow-up<\/strong><\/p>\n<\/li>\n Gives you the ability to assign ownership<\/strong>, track accountability<\/strong>, and improve performance across ecosystems<\/strong><\/p>\n<\/li>\n<\/ul>\n Whether your stakeholder is a supplier, customer, internal team, or audit partner\u2014EvaluationsHub gives you a consistent, automated framework to manage that feedback at scale.<\/strong><\/p>\n If you only want to send out NPS surveys, GetFeedback is a clean solution. It\u2019s not a prettier survey tool.
\nGetFeedback: A Good Survey Tool, With Limited Reach<\/h2>\n
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\nEvaluationsHub: Built to Automate Feedback, Scorecards, and Impact<\/h2>\n
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\nSide-by-Side Comparison: GetFeedback vs. EvaluationsHub<\/h2>\n
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\n Feature\/Capability<\/th>\n GetFeedback<\/strong><\/th>\n EvaluationsHub<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n \n Platform Type<\/strong><\/td>\n CX & survey platform<\/td>\n Evaluation automation platform for procurement, CX, compliance<\/td>\n<\/tr>\n \n NPS\/CSAT\/CES Surveys<\/strong><\/td>\n \u2714\ufe0f Yes \u2013 native templates<\/td>\n \u2714\ufe0f Yes \u2013 can integrate or run natively<\/td>\n<\/tr>\n \n Supplier Scorecards<\/strong><\/td>\n \u2716\ufe0f No<\/td>\n \u2714\ufe0f Core feature \u2013 automated scoring & reporting<\/td>\n<\/tr>\n \n ISO\/ESG\/Onboarding Evaluations<\/strong><\/td>\n \u2716\ufe0f No<\/td>\n \u2714\ufe0f Yes \u2013 built-in templates & audit support<\/td>\n<\/tr>\n \n Multi-Stakeholder Input<\/strong><\/td>\n \u2716\ufe0f Limited<\/td>\n \u2714\ufe0f Push evaluations across departments, vendors, customers<\/td>\n<\/tr>\n \n Score Aggregation<\/strong><\/td>\n \u2716\ufe0f Manual or via BI<\/td>\n \u2714\ufe0f Automated scoring and reporting<\/td>\n<\/tr>\n \n Reminders & Follow-Ups<\/strong><\/td>\n \u2716\ufe0f Not built-in<\/td>\n \u2714\ufe0f Fully automated<\/td>\n<\/tr>\n \n Branded Evaluation Portals<\/strong><\/td>\n \u2716\ufe0f No<\/td>\n \u2714\ufe0f Yes \u2013 external-facing and customizable<\/td>\n<\/tr>\n \n Closed-Loop Action Tracking<\/strong><\/td>\n \u2716\ufe0f No<\/td>\n \u2714\ufe0f Yes \u2013 per evaluation, per question<\/td>\n<\/tr>\n \n Salesforce Integration<\/strong><\/td>\n \u2714\ufe0f Deep integration<\/td>\n \u2714\ufe0f Possible via Make.com or direct integrations<\/td>\n<\/tr>\n \n Time to Deploy<\/strong><\/td>\n Quick for surveys<\/td>\n Quick for structured evaluations<\/td>\n<\/tr>\n \n Pricing<\/strong><\/td>\n Per response\/seat-based<\/td>\n Transparent modular pricing + free managed account<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\nWhy EvaluationsHub Is More Than a Feedback Tool<\/h2>\n
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\nConclusion: Surveys Are a Start. EvaluationsHub Finishes the Job.<\/h2>\n
But if you want to run real evaluations<\/strong>, push feedback cycles to suppliers or teams, aggregate results<\/strong>, and trigger improvement actions<\/strong>\u2014EvaluationsHub is in a different class.<\/p>\n
It\u2019s a strategic execution platform for evaluations across your entire value chain.<\/strong><\/p>\n
\nStart for Free \u2013 Not a Demo, a Real Use Case<\/h3>\n