{"id":28816,"date":"2026-11-05T21:07:36","date_gmt":"2026-11-05T21:07:36","guid":{"rendered":"https:\/\/evaluationshub.com\/?page_id=28816"},"modified":"2026-11-06T18:27:38","modified_gmt":"2026-11-06T18:27:38","slug":"supplier-360-feedback","status":"publish","type":"page","link":"https:\/\/evaluationshub.com\/supplier-360-feedback\/","title":{"rendered":"360 Supplier Feedback: Multi-Stakeholder Scoring"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"28816\" class=\"elementor elementor-28816\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92c57fe e-con-full e-flex e-con e-parent\" data-id=\"92c57fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6516e6 elementor-widget elementor-widget-html\" data-id=\"e6516e6\" data-element_type=\"widget\" data-e-type=\"widget\" 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.lnk{display:inline-block;margin-top:22px;color:#fff;font-weight:800;border-bottom:1px solid rgba(255,255,255,.5);font-size:15px}\n@media (max-width:900px){.ehp .hero .in,.ehp .split,.ehp .split.rev{grid-template-columns:1fr;gap:40px}.ehp .split.rev .txt{order:0}.ehp .three,.ehp .steps,.ehp .nx{grid-template-columns:1fr 1fr}.ehp .sec{padding:68px 22px}.ehp .hero{padding:64px 22px 72px}}\n@media (max-width:560px){.ehp .three,.ehp .steps,.ehp .nx{grid-template-columns:1fr}}\n<\/style><style>\n.ehp .tri{display:grid;grid-template-columns:1fr 36px .8fr;align-items:center;gap:6px;padding:20px}\n.ehp .src{display:grid;gap:10px}\n.ehp .src div{border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:#fff}\n.ehp .src b{display:block;font:800 14px 'Noto Sans',sans-serif}\n.ehp .src span{font-size:12.5px;color:var(--mute);font-weight:700}\n.ehp .arr{text-align:center;color:var(--blue);font-weight:800;font-size:22px}\n.ehp .agg{background:var(--navy);color:#fff;border-radius:12px;padding:22px 16px;text-align:center}\n.ehp .agg small{display:block;font:800 10.5px Mulish,sans-serif;letter-spacing:.1em;text-transform:uppercase;color:var(--sky)}\n.ehp .agg strong{display:block;font:800 44px\/1.1 'Noto Sans',sans-serif;margin:8px 0 2px}\n.ehp .agg span{font-size:12.5px;color:#94a3b8;font-weight:700}\n<\/style><div class=\"ehp\">\n<section class=\"hero\"><div class=\"in\">\n<div>\n<span class=\"eyebrow\">360 supplier feedback<\/span>\n<h1>Score suppliers from more than one point of view<\/h1>\n<p class=\"sub\">Buyer KPIs, supplier self-assessments, internal stakeholder ratings and end-customer views combine into one scorecard. No single person decides how a supplier is rated.<\/p>\n<div class=\"cta\"><a class=\"btn btn-p\" href=\"\/contact\/\">Set up my environment<\/a><a class=\"btn btn-g\" href=\"#sources\">See how views combine<\/a><\/div>\n<p class=\"fine\">Configured around your own suppliers. We reply within one working day.<\/p>\n<\/div>\n<div class=\"card\" aria-label=\"Example 360 score\">\n<div class=\"card-h\"><span>One supplier, three views<\/span><span class=\"tag\">Example data<\/span><\/div>\n<div class=\"tri\">\n<div class=\"src\"><div><b>Buyer<\/b><span>Operational KPIs<\/span><\/div><div><b>Supplier<\/b><span>Self-assessment<\/span><\/div><div><b>Customer<\/b><span>End-user view<\/span><\/div><\/div>\n<div class=\"arr\">&rarr;<\/div>\n<div class=\"agg\"><small>Aggregated scorecard<\/small><strong>8.4<\/strong><span>out of 10<\/span><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"sec\"><div class=\"in\">\n<span class=\"eyebrow\">The problem with a single rater<\/span>\n<h2>A score from one person is an opinion with a number on it<\/h2>\n<div class=\"three\">\n<div><span class=\"n\">01<\/span><h3>It follows the rater<\/h3><p>The score reflects whoever filled it in. When that person changes role, the history loses its meaning.<\/p><\/div>\n<div><span class=\"n\">02<\/span><h3>The buyer sees one side<\/h3><p>Purchasing sees price and delivery. Quality, logistics and finance each see something the buyer does not.<\/p><\/div>\n<div><span class=\"n\">03<\/span><h3>The supplier is never asked<\/h3><p>Without a self-assessment, you never learn where the supplier thinks it is falling short, or what it needs from you.<\/p><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"sec\" id=\"sources\" style=\"background:var(--cloud)\"><div class=\"in\">\n<div class=\"split\">\n<div class=\"txt\"><span class=\"eyebrow\">Who contributes<\/span><h2>Every group that sees the supplier adds its view<\/h2>\n<p class=\"lead\">Input from purchasing, quality, logistics and finance, from the supplier itself and from the end customer aggregates into one scorecard, with the weighting you configure.<\/p>\n<ul class=\"list\"><li>Multi-stakeholder input aggregation.<\/li><li>Weighted scoring configured per supplier segment.<\/li><li>Supplier self-assessment through the portal.<\/li><\/ul><\/div>\n<div class=\"card\"><div class=\"card-h\"><span>Weight per source<\/span><span class=\"tag\">Example data<\/span><\/div>\n<div class=\"tw\"><table><thead><tr><th>Source<\/th><th class=\"num\">Weight<\/th><th class=\"num\">Score<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>Buyer KPIs<\/td><td class=\"num\">40%<\/td><td class=\"num\">8.5<\/td><\/tr>\n<tr><td>Internal stakeholders<\/td><td class=\"num\">30%<\/td><td class=\"num\">8.0<\/td><\/tr>\n<tr><td>Supplier self-assessment<\/td><td class=\"num\">15%<\/td><td class=\"num\">8.8<\/td><\/tr>\n<tr><td>Customer view<\/td><td class=\"num\">15%<\/td><td class=\"num\">8.3<\/td><\/tr>\n<\/tbody><tfoot><tr><td>Aggregated<\/td><td class=\"num\">100%<\/td><td class=\"num\">8.4<\/td><\/tr><\/tfoot><\/table><\/div><\/div>\n<\/div>\n<div class=\"split rev\">\n<div class=\"txt\"><span class=\"eyebrow\">Numbers and judgement<\/span><h2>Qualitative input sits next to the KPIs<\/h2>\n<p class=\"lead\">OTIF and PPM tell you what happened. Surveys, stakeholder ratings and interview input tell you what it was like to work with the supplier. Both feed the same score.<\/p>\n<ul class=\"list\"><li>Quantitative KPIs such as OTIF, PPM, lead time and fill rate.<\/li><li>Surveys, stakeholder ratings and interview input.<\/li><li>The scorecard is visible to the supplier in the two-way portal.<\/li><\/ul><\/div>\n<div class=\"card\"><div class=\"card-h\"><span>Scorecard breakdown<\/span><span class=\"tag\">Example data<\/span><\/div>\n<div class=\"row\"><span>On-time delivery<small>KPI, from your ERP<\/small><\/span><span class=\"chip ok\">8.5<\/span><\/div>\n<div class=\"row\"><span>Responsiveness<small>Rating, from purchasing and logistics<\/small><\/span><span class=\"chip ok\">8.0<\/span><\/div>\n<div class=\"row\"><span>Quality collaboration<small>Survey, from the quality team<\/small><\/span><span class=\"chip warn\">6.9<\/span><\/div>\n<div class=\"row\"><span>Self-assessment<small>From the supplier, in the portal<\/small><\/span><span class=\"chip ok\">8.8<\/span><\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"sec dark\"><div class=\"in\">\n<span class=\"eyebrow\">Related<\/span>\n<h2>Where the views come from, and where they go<\/h2>\n<p class=\"lead\">Collect the input, aggregate it, then act on the result.<\/p>\n<div class=\"nx\">\n<a href=\"\/supplier-surveys\/\"><b>Surveys<\/b><span>Automated collection and follow-up for every input.<\/span><i>Open surveys<\/i><\/a>\n<a href=\"\/supplier-scorecards\/\"><b>Scorecards<\/b><span>Weighted KPIs and multi-source input in one score.<\/span><i>Open scorecards<\/i><\/a>\n<a href=\"\/supplier-portal\/\"><b>Supplier portal<\/b><span>Suppliers see their own scores and respond in your brand.<\/span><i>Open portal<\/i><\/a>\n<a href=\"\/supplier-segmentation\/\"><b>Segmentation<\/b><span>Different weights for different suppliers.<\/span><i>Open segmentation<\/i><\/a>\n<\/div><\/div><\/section>\n\n<section class=\"sec final\"><div class=\"in\">\n<h2>Replace one person's opinion with a shared score<\/h2>\n<p>Send us your current scoring approach and we will rebuild it in the platform before we speak.<\/p>\n<div class=\"cta\"><a class=\"btn btn-w\" href=\"\/contact\/\">Set up my environment<\/a><a class=\"btn btn-g\" href=\"\/demo\/\">Book a demo<\/a><\/div>\n<a class=\"lnk\" href=\"\/white-glove-onboarding\/\">Send us your spreadsheet<\/a>\n<\/div><\/section>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>360 supplier feedback Score suppliers from more than one point of view Buyer KPIs, supplier self-assessments, internal stakeholder ratings and end-customer views combine into one scorecard. No single person decides how a supplier is rated. Set up my environmentSee how views combine Configured around your own suppliers. We reply within one working day. One supplier, [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","_wds_title":"360 Supplier Feedback: Multi-Stakeholder Scoring | EvaluationsHub","_wds_metadesc":"Score suppliers from quality, procurement and operations in one scorecard, and keep the disagreement between scorers visible instead of averaged away.","_wds_meta-robots-noindex":null,"_wds_meta-robots-nofollow":null,"_wds_canonical":"","footnotes":""},"class_list":["post-28816","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/pages\/28816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/comments?post=28816"}],"version-history":[{"count":0,"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/pages\/28816\/revisions"}],"wp:attachment":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/media?parent=28816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}