{"id":15019,"date":"2026-03-30T15:54:16","date_gmt":"2026-03-30T15:54:16","guid":{"rendered":"https:\/\/evaluationshub.com\/?page_id=15019"},"modified":"2026-08-03T14:07:58","modified_gmt":"2026-08-03T14:07:58","slug":"customer-success-software","status":"publish","type":"page","link":"https:\/\/evaluationshub.com\/customer-success-software\/","title":{"rendered":"Customer Success Software | EvaluationsHub"},"content":{"rendered":"
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Customer Success Software<\/p>\n

Turn At-Risk Accounts Into Your Biggest Champions<\/h1>\n

EvaluationsHub gives CS teams a real-time health score for every account \u2014 combining NPS, QBR scores, stakeholder surveys, and activity data \u2014 so you can act before accounts churn.<\/p>\n

Start Your Free Pilot<\/a>See Pricing & ROI<\/a><\/div>\n<\/div>\n
★ 4.9\/5 on G2<\/span>350+ CS teams<\/span>Official SAP Partner<\/span>ISO 27001 — Stage 2 underway<\/span>GDPR Compliant<\/span><\/div>\n

Most CS teams know which accounts feel risky. What they lack is the data to prove it \u2014 and a system to act on it before it’s too late. EvaluationsHub brings every customer signal into one platform: health scores, QBR preparation, survey collection, and account recovery, all connected.<\/p>\n

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What EvaluationsHub gives your CS team<\/h2>\n
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📈<\/div>\n

Live account health scores<\/strong><\/p>\n

Every account gets a real-time health score built from NPS, QBR results, stakeholder feedback, complaints, meetings, and Salesforce data. No more gut-feel risk assessments.<\/p>\n<\/div>\n

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📋<\/div>\n

Structured QBR management<\/strong><\/p>\n

Run quarterly business reviews from a single template. Capture scores, track actions, and feed every result back into the account health calculation automatically.<\/p>\n<\/div>\n

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💬<\/div>\n

Automated survey distribution<\/strong><\/p>\n

Send NPS surveys and structured feedback forms to all defined stakeholders on a configurable schedule. Responses aggregate automatically.<\/p>\n<\/div>\n

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👥<\/div>\n

Multi-stakeholder collection<\/strong><\/p>\n

Collect input from champions, end users, and decision-makers in every account. One disengaged stakeholder can’t mask broader dissatisfaction.<\/p>\n<\/div>\n

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📌<\/div>\n

Account recovery plans<\/strong><\/p>\n

When a health score drops below your threshold, EvaluationsHub triggers a structured recovery workflow with ownership, milestones, and automatic follow-up reminders.<\/p>\n<\/div>\n

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🔗<\/div>\n

Salesforce integration<\/strong><\/p>\n

CRM data feeds directly into the health calculation. Contract renewal dates, open opportunities, and support case volume all contribute to the score.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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One platform for your entire CS workflow<\/h2>\n

Health scores, QBRs, surveys, and account recovery \u2014 connected and always current.<\/p>\n

Start Your Free Pilot<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Customer Success Software Turn At-Risk Accounts Into Your Biggest Champions EvaluationsHub gives CS teams a real-time health score for every account \u2014 combining NPS, QBR scores, stakeholder surveys, and activity data \u2014 so you can act before accounts churn. Start Your Free PilotSee Pricing & ROI ★ 4.9\/5 on G2350+ CS teamsOfficial SAP PartnerISO 27001 […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15019","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/pages\/15019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/comments?post=15019"}],"version-history":[{"count":0,"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/pages\/15019\/revisions"}],"wp:attachment":[{"href":"https:\/\/evaluationshub.com\/api-v1\/wp\/v2\/media?parent=15019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}